Privacy Policy for Replaner User App

Effective Date: 2026-04-20

Last Updated: 2026-04-20

1. Introduction

Welcome to Replaner. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Replaner mobile application ("App") and related services.

By accessing or using Replaner, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Definitions

• "Replaner" refers to the mobile application connecting users with scrap dealers (ragmen).
• "User" refers to individuals using the app to request scrap pickup services.
• "Service Providers" refers to ragmen, dealers, or third parties providing services through the platform.
• "Personal Data" means any information that identifies or can be used to identify an individual.

3. Information We Collect

3.1 Personal Information

We may collect the following personal details:

• Full name
• Phone number
• Email address
• Profile photo (optional)
• Address (pickup location)

3.2 Location Data

• Real-time GPS location for accurate pickup services
• Saved addresses for convenience

3.3 Device Information

• Device type and model
• Operating system
• App version
• IP address

3.4 Usage Data

• App interaction data
• Booking history
• Preferences and settings

3.5 Transaction Information

• Booking details
• Payment information (if applicable)
• Service history

4. How We Use Your Information

We use your data to:

• Provide and manage scrap pickup services
• Match users with nearby dealers
• Enable real-time tracking and notifications
• Improve app performance and user experience
• Process payments (if applicable)
• Communicate updates, offers, and support messages
• Prevent fraud and ensure platform security

5. Sharing Your Information

5.1 Service Providers

• Your name, contact number, and location are shared with assigned dealers for service fulfillment.

5.2 Third-Party Services

• Payment gateways
• Cloud storage providers
• Analytics services

5.3 Legal Authorities

• When required by law or to protect rights, safety, and property

5.4 Business Transfers

• In case of merger, acquisition, or sale of assets

6. Data Storage and Security

We implement industry-standard security measures to protect your data:

• Secure servers and encryption
• Authentication and access controls
• Regular monitoring for vulnerabilities

However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information:

• As long as your account is active
• As necessary for legal, regulatory, or operational purposes

You may request deletion of your data at any time.

8. Your Rights

You have the right to:

• Access your personal data
• Update or correct your information
• Request deletion of your account
• Withdraw consent (where applicable)
• Opt out of promotional communications

To exercise these rights, contact us at: [Insert Contact Email]

9. Permissions Required

The app may request the following permissions:

• Location Access: To enable pickup services
• Notifications: To send booking updates
• Camera (optional): For uploading images

You can control these permissions in your device settings.

10. Children's Privacy

Replaner is not intended for users under the age of 13. We do not knowingly collect data from children. If such data is found, it will be deleted promptly.

11. Third-Party Links

The app may contain links to third-party services. We are not responsible for their privacy practices. Please review their policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be notified through the app or other communication channels. Continued use of the app indicates acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns, please contact us:

Email: developer@replaner.in, iamadityafreelancer@gmail.com

Address: Sultanganj, Patna, India

14. Consent

By using Replaner, you consent to this Privacy Policy and agree to its terms.

15. Compliance

This policy is designed to comply with:

• Applicable Indian data protection laws
• General data protection principles

16. Grievance Officer (India Compliance)

As per IT Act requirements:

Name: Amit Kumar

Email: developer@replaner.in, amit.kumar.722648@gmail.com

Address: Sultanganj, Patna, India

This Privacy Policy ensures transparency and builds trust while using the Replaner platform.